Charge 3 screen too dim

[Justjosmith]

Can anyone walk me through how to change the brightness level on my charge 3!

I know I have to do it on my screen but my screen is so dim I cannot see the words to find “settings”

I just got this one off marketplace and am not familiar with it

i see there is a history of people mentioning dim screeen as an issue.

maybe it’s not corrrectable 

Moderator Edit: Clarified subject

[LZeeW]

Hello @Justjosmith and welcome to the Community.  If this is a used Fitbit, and I suspect it is, you can't fix this problem.  You should demand a refund from the seller.  Dispute the credit card charge with your bank, if necessary.  Report the seller on the marketplace site for selling a broken product.

[Canuck49]

I have the same problem. It’s so dim I can’t see to change it  I wear it for its tracking etc but useless as a watch or to see anything. I’ve kind of given up. 

[Doneg]

Mine 2. It links to my phone but more fun if you can see its screen. It’s quite new too

[MaggieMoonlight]

https://myhelp.fitbit.com/s/products?language=en_US&p=charge_3

This may help...? I've had same issue and just bought a new one...