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Charge 3 screen turning off

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‎11-14-2020 03:11 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

‎11-14-2020 03:11 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

My charge 3 has been blacking out for the past 6 months maybe longer. I've done the reset many times with it only working for a day, now it only works for a few minutes. Clearly  there is an issue with these devices. What can be done to resolve this issue.

 

 

Moderator Edit: Clarified subject

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‎11-15-2020 09:36 - last edited on ‎11-06-2025 07:25 by Fitbit Moderator

‎11-15-2020 09:36 - last edited on ‎11-06-2025 07:25 by Fitbit Moderator

@kristied Thanks for stopping by! 

Let me help you with your Charge 3 turning off and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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