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Charge 3 screen went blank

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‎01-15-2020 08:44 - last edited on ‎09-24-2020 19:06 by

‎01-15-2020 08:44 - last edited on ‎09-24-2020 19:06 by

Last week my Charge 3 screen went blank. I tried resetting it. I tried to change the clock display. Nothing has worked. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎01-16-2020 07:38 - last edited on ‎07-04-2025 07:54 by Fitbit Moderator

‎01-16-2020 07:38 - last edited on ‎07-04-2025 07:54 by Fitbit Moderator

Welcome to the Community, @DanC1962.

Thanks for troubleshooting this display issue. Since the steps you tried didn't' work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-16-2020 08:19 - last edited on ‎01-16-2020 11:33 by Moderator Alum

In response to AlejandraFitbit

‎01-16-2020 08:19 - last edited on ‎01-16-2020 11:33 by Moderator Alum

Thanks.


 

Moderator edit: removed personal info

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