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Charge 3 screen won't turn on

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‎02-05-2021 17:48 - last edited on ‎02-06-2021 03:49 by Fitbit Moderator

‎02-05-2021 17:48 - last edited on ‎02-06-2021 03:49 by Fitbit Moderator

Pressed the settings - brightness on charge 3, screen went black and can't get anything to show. Tried to reset, got the smiley face but still nothing showing on screen when I press side button.

 

Moderator Edit: Clarified subject

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‎02-06-2021 03:47 - edited ‎02-06-2021 03:48

‎02-06-2021 03:47 - edited ‎02-06-2021 03:48

Hi there @JBart70, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

 

I've seen you got in touch with our Support Team after posting here and they already handled your the situation. 

 

I've moved your post to Other Charge Trackers board for organization purposes.

 

Have a nice day! 

Maria | Community Moderator, Fitbit


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