help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 setup issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2020 11:38 - last edited on ‎09-24-2020 19:06 by

‎01-15-2020 11:38 - last edited on ‎09-24-2020 19:06 by

Hi everyone,

Unfortunately, i deleted my device Charge 3 from the account to connect another new Fitbit for a friend. Now I’m trying to connect back my Charge 3, but after I digit the code he goes in “connecting Fitbit” for hours without achieving anything. Anyone have a solution?

Thank you very much

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-16-2020 08:02 - last edited on ‎07-04-2025 07:54 by Fitbit Moderator

‎01-16-2020 08:02 - last edited on ‎07-04-2025 07:54 by Fitbit Moderator

Welcome to the Community, @Madhatter44.

If you are having problems pairing your Charge 3, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

Let me know how it goes. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes