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Charge 3 setup issues

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‎01-15-2020 11:38 - last edited on ‎09-24-2020 19:06 by

‎01-15-2020 11:38 - last edited on ‎09-24-2020 19:06 by

Hi everyone,

Unfortunately, i deleted my device Charge 3 from the account to connect another new Fitbit for a friend. Now I’m trying to connect back my Charge 3, but after I digit the code he goes in “connecting Fitbit” for hours without achieving anything. Anyone have a solution?

Thank you very much

 

 

Moderator edit: subject for clarity

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‎01-16-2020 08:02

‎01-16-2020 08:02

Welcome to the Community, @Madhatter44.

 

If you are having problems pairing your Charge 3, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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