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Charge 3 setup issues

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‎04-18-2020 11:16 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-18-2020 11:16 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Whenever I try to sync my Charge 3, it disconnects the pairing from my phone. I tried the solutions I could find in the forum and none of the worked. Any other suggestions?

 

 

Moderator edit: subject for clarity

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‎05-01-2020 05:21

‎05-01-2020 05:21

Welcome to the Forums, @Ndgreely.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this setup issue. I would like to know if you keep having this problem? If so, I recommend taking a look at the article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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