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Charge 3 setup issues

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‎05-17-2020 15:13 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-17-2020 15:13 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

I cannot get my tracker to sync with my phone. I uninstalled the tracker and when I reinstalled it gives me Com.fitbit.HTTP error 429 messages and won’t allow me to install it

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 09:38

‎08-13-2020 09:38

Welcome to the Community, @Crashman1369.

 

Thanks for troubleshooting this syncing issue. If you are now having problems pairing your tracker, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there. About the error, please provide me with a screenshot.

 

I hope to hear from you soon and let me know how the troubleshoot goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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