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Charge 3 setup issues

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‎05-26-2020 14:48 - last edited on ‎09-25-2020 08:40 by Moderator Alum

‎05-26-2020 14:48 - last edited on ‎09-25-2020 08:40 by Moderator Alum

I've got a Fitbit Charge 3 which wouldn't sync to my phone so I deleted it from devices and when I went to re-add it my phone can't find the device. I have do everything the website has said and its still not been found 

 

 

Moderator Edit: Clarified subject

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‎09-25-2020 08:41

‎09-25-2020 08:41

Welcome to the Community, @Robotdonna.

 

Thanks for troubleshooting this setup issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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