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Charge 3 setup issues

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‎05-27-2020 05:52 - last edited on ‎09-16-2020 19:36 by

‎05-27-2020 05:52 - last edited on ‎09-16-2020 19:36 by

I can not set up my Charge 3 on my iPhone 7. The Fitbit app can not find it when it searches. This watch was synced to another older phone that I don't have any more. Could this be the problem? Help 

 

 

Moderator Edit: Clarified subject

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‎09-03-2020 10:56 - last edited on ‎11-06-2025 09:29 by Fitbit Moderator

‎09-03-2020 10:56 - last edited on ‎11-06-2025 09:29 by Fitbit Moderator

Welcome to the Community, @Russo-28.

If you are having problems with the setup process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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