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Charge 3 setup issues

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‎01-14-2021 17:19 - last edited on ‎01-15-2021 06:19 by Moderator Alum

‎01-14-2021 17:19 - last edited on ‎01-15-2021 06:19 by Moderator Alum

I just talked to a Rose online for my Charge 3. It won’t pair to my phone to sync to Fitbit app. I did all she told me and still won’t work.

 

 

Moderator Edit: Clarified subject

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‎01-15-2021 06:21 - last edited on ‎04-09-2025 08:31 by Fitbit Moderator

‎01-15-2021 06:21 - last edited on ‎04-09-2025 08:31 by Fitbit Moderator

Welcome to the Community, @Beachfamily.

Thanks for troubleshooting this setup issue. Since you have already opened a case with support, I recommend keeping in touch with them. I know they will be glad to help you out and provide you a solution.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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