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Charge 3 showing 001 error

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‎10-31-2021 19:54 - last edited on ‎11-01-2021 16:50 by Fitbit Moderator

‎10-31-2021 19:54 - last edited on ‎11-01-2021 16:50 by Fitbit Moderator

Hi,

My fitbit charge 3 is showing 001 screen. I tried to charge fully and tried resetting but not working. Can you help?

 

Moderator Edit: Updated label

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2 REPLIES 2

‎11-01-2021 06:41

‎11-01-2021 06:41

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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‎11-01-2021 16:51 - last edited on ‎08-23-2024 08:53 by Fitbit Moderator

In response to Odyssey13

‎11-01-2021 16:51 - last edited on ‎08-23-2024 08:53 by Fitbit Moderator

@VaniChicago Welcome to the Community Forums. @Odyssey13 Thanks for your help!

I've moved your post to the Other Charge Trackers forums so you can receive related responses. If you haven't done so, follow the great suggestions shared by our friend to get connected with our Support team. I'm sure they'll be happy to assist you with this situation.

See you around.

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