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Charge 3 shows 001 error

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‎02-23-2022 20:23 - last edited on ‎02-24-2022 11:31 by Fitbit Moderator

‎02-23-2022 20:23 - last edited on ‎02-24-2022 11:31 by Fitbit Moderator

My charge 3 has currently got the 001 error message displayed on the screen. However the logo is not on the screen and the 001 is partially cut off. I have tried the fix suggested in another forum for the long reset and the short reset, however neither of these has worked for me

 

 

Moderator edit: Updated subject for clarity. 

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‎02-24-2022 06:06 - last edited on ‎10-16-2023 08:31 by Fitbit Moderator

‎02-24-2022 06:06 - last edited on ‎10-16-2023 08:31 by Fitbit Moderator

Welcome to the Fitbit Community, @Lukelenehan. Thank you for trying the long  and short reset in order to remove 001 error on your Charge 3. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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