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Charge 3 shows the wrong time

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‎03-09-2021 13:10 - last edited on ‎03-09-2021 16:08 by Fitbit Moderator

‎03-09-2021 13:10 - last edited on ‎03-09-2021 16:08 by Fitbit Moderator

The time of my Fitbit is wrong. How do I fix it. Tried rebooting but nothing happens. 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎03-09-2021 16:15

‎03-09-2021 16:15

Hi @Malco, welcome to the Community Forums.

 

Thanks for the details shared about this situation with your Charge 3. If after syncing your device the time is still incorrect, please make sure the time zone setting is correct by doing the following:

 

For iPhones and iPads

 

  1. In the Fitbit app, tap the Today tab > your profile picture > Advanced Settin
  2. Under Time Zone, turn off the Set Automatically option.
  3. Tap Time Zone and select the correct time zone.
  4. Sync your Fitbit device.

For Android Phones

 

  1. In the Fitbit app, tap the Today tab > your profile picture > Advanced Settings.
  2. Turn off the Automatic time zone option.
  3. Tap Select time zone and select the correct time zone.
  4. Sync your Fitbit device.

By the way, I moved your post to this board in an effort to keep the forums organized. 

 

Hope this helps. 

 

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