Charge 3 shows too much awake time

[Teacherrenee]

Why does my tracker show over an hour of awake time consistently each night?  I know that's not accurate. What body situations would constitute awareness?

Moderator edit: updated subject for clarity

[jrmnr]

I am stopping to use Fitbit as a sleep monitor. Unlike the posts above Fitbit mistakes my quiet time in bed for light sleep. This morning I spent an hour listening to the radio in bed and Fitbit logged it as sleep, this happens every single day. According to Fitbit I spent far more time sleeping than I actually did.

[Hcfish3]

Me too! I feel like I’m going crazy!

[Hcfish3]

Mine is continually showing “awake 30” during sleep typically 30-40 times). Is this too considered normal? I’m exhausted all the time and feel like I’m going to lose my mind.

[coldcereal]

Who marked this issue as Resolved?  This was a CONCERN that many of us agree with.  I haven't seen any solutions, yet.

[SandGirl]

Exactly!

I am still having the same issues!

[Knollr]

How do i turn off heart rate setting during sleep? 

[shutterbugarden]

I'm new to fitbit and reading through these comments. It's a little disappointing to think I got 7 hours of sleep the night before (and feel fine), only to see fitbit saying I got 6. So I now understand fitbit subtracts the "awake" minutes. And that's normal. So ... when experts say we should get 7 hours of sleep, do they really mean 6? What should my goal really be? 

[Jenarob10]

Soo, I’ve been a Fitbit user since day one and now it looks like we have to pay for this feature. 😡 it was free! I just updated my app, says it’s a premium feature. 

[Teacherrenee]

What feature do we have to pay for after we update?

[FLMO]

This issue remains unsolved. The Charge 3 incorrectly measures long, continuous stretches of awake time at night (20-30 minutes). This is not a case of me forgetting when I was awake; this is a clear-cut case of mismeasurement specific to the Charge 3–and here is why: it never happened during the two years I wore the Charge 2; but it has happened every night since I switched to the Charge 3 six days ago. 

[Teacherrenee]

I have a charge 2. My husband has a charge 3 and he gets basically no R.E.M. I've
suspected it was his Fitbit issue.


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[Schwarze]

Has anybody noticed a recent change in the "Awake" formula?  I've been keeping a database of my sleep and awake time for a couple of years now.  Just in the last week or so, I have noticed my average time "awake" has been cut in half, pretty much every night (from 40 minutes to 20 minutes or less).  I think it was even retroactively calculated as some of my past numbers seemed to change.

In fact, a few nights ago, I went to bed late, had to get up early (alarm set).  I got 4 hours, 42 minutes sleep, with 5 minutes of awake time.  That never happened before.

My theory is that: before the change, every time I moved, it probably registered that as 1-2 minute(s) of awake time, when it should have registered that in seconds.  Now it seems much more realistic.

Just curious if others have noticed.  (FYI - I have a Charge 3)

[dnvigerjr]

I still am troubled by the amount of unconscious awake time! Charge 3 sounds awful if it's giving inaccurate  data  And making you pay for it on top of that.

[SunsetRunner]

I have been recording my sleep stats to a personal spreadsheet for several years.  I thought the log was definitive but now it shows very different stats than the ones I recorded (even yesterday's).  Very frustrating!    

[dnvigerjr]

It's discouraging....When you think you reached your goal of 7 hrs, and it robs you of 53 minutes, and you can even add up the visible Red flags, and their total time is often much less than their stated minutes of restless. Then other times, it will show way less restless time when your sleep was the same...

Also these new sleep scores mean absolutely nothing! No quantitative reasoning behind the scoring, and certainly nothing you can learn from or receive any kind of satisfaction or dissatisfaction, because of its seemingly immeasurable elements that go into a particular score!

[Chardy19]

@Rainking73  I know this is an old post and you might not see this, but you mentioned non-waking events at night that cause elevated heart rate. Can you explain that a little? My chart shows I had almost an hour of solid awake time, but I feel like I slept all night. I went to bed late and was dead tired! 

[velw]

Just had my first night's sleep with my new Versa 2. It's deducted about 15 minutes of "awake" time I don't remember at all, by grouping together time little one-minute blocks all through the night that aren't logged on either of the other two trackers I was also wearing. Was I actually awake or did I just... move? Something seems off here. When people say you need X hours' sleep a night, surely they're not deducting all these tiny moments. It makes the sleep total for the night meaningless. 😞 It should log these "not fully awake" blocks separate to actually waking up during the night, and group the time in with the sleep total.

[Donfairley]

Hi looking for some advice here I have over an hour of awake time each night some times as much as 1hr 45mins. 

I'm sure I have restless leg syndrome and difficulty breathing during the night. Is there any advice you can give me to take to my doctor 

[CeeJayW]

I agree. I’ve had numerous occasions when my sleep log says I’ve been awake for ten minutes or even twenty, when I just wasn’t. Just this morning it said I was awake for about half an hour just before I actually woke up. I can believe I was sleeping lightly, but certainly wasn’t awake. 

Moderator edit: format. 

[CeeJayW]

Can’t agree, sorry. There’s no way I’ve been awake for the ten-minute or even longer stretches of time that my Fitbit Inspire HR sometimes records, and there seem to be an unfeasible number of tiny ‘awake’ moments too. For example  I think it’s unlikely that I’d go abruptly from being awake for three minutes then immediately plunge into deep sleep, as it reckons I did recently, or the other way round - straight from deep sleep to awake and then light sleep.