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Charge 3 shows too much awake time

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Why does my tracker show over an hour of awake time consistently each night?  I know that's not accurate. What body situations would constitute awareness?

 

 

Moderator edit: updated subject for clarity

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58 REPLIES 58

It does seem something isn’t quite right. My alarm wakened me in the midst of a long, intense, complex dream. The Fitbit shows the last REM sleep as 20 minutes before my slam went off and even says I was awake for the last 5-10 minutes!  I wonder if this is because I am a sleep talker who sometimes moves about in REM sleep. It’s a well known and not especially rare condition,  but Fitbit clearly ignores the issue in their documentation. I bet they can’t work with it in their algorithm either.

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Hey @MarreFitbit! Could you help me by pointing out to any study that talks more about how much % time in average people spend awake during the night? I'm struggling to find any. Thanks!

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Hi!

 

i frequently see really long awake times on my Fitbit. I get it is normal to see a few minutes at a time. Last night it said I was awake for half an hour straight when I wasn’t. I know I woke up a few times but I would know if I was awake for half an hour surely!? 1.50 minutes awake time in total. I’m someone who can fall asleep within 5 minutes of hitting the pillow as well. So I’m very confused with it’s findings sometimes. I went to sleep at 10.30pm and woke up properly around 7 so see 6.30 mins of sleep was a bit crap. Would be great to know your thoughts on this. Thanks! 

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Fitbit is not trustworthy. I have the opposite problem, Fitbit shows more sleep than I actually get. Lying quiet in bed is automatically sleep for Fitbit. I often listen to radio in bed and it gets logged as sleep.

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Hi,

 

I've had my Versa a bit over 2 years.  Since I got it (and I spent piles of time with no results working with tech support), it will typically tell me that I slept maybe 2 hours, then was awake for a few hours, then went back to sleep for another hour or two.  So of 7 hours where I know I was asleep except for MAYBE a few minutes (bathroom visit, maybe) t tells me I was only asleep for at best half of that.  Sometimes, mainly if I've had a strong sleeping pill, Versa will tell me I slept a bit more, and I even get the variance graph and sleeping score.  But about half the time I DON'T get the average SPO2 on my watch.  When I do get a score, usually about 94-95.  FYI, I go to sleep on my right side, wake up on my back, wear the Versa on my left, reasonably tight.  What exactly decides in Versa whether I was asleep?  I ask because it seems that most of the time VERSA only recognizes sleep the first few hours I go to bed.  Plus I don't understand why you don't just have a sleep app - toggle switch ON / OFF for SPO2, because I need to get back my normal clock face - you could put the average SPO2 in the phone app.  Plus I don't understand - you record the SPO2 data sampled so you CAN give an average - why won't let me see what of my data you've collected on my watch, maybe your webs site?  Are you holding my data hostage?

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Am I the only one still experiencing this? I don´t actually object that I spend 35 minutes awake per night, despite having no memory of it. I do however have a problem with how Fitbit decide to calculate total sleep time. It would be way more intuitive if "normal" awake times during sleep are logged as sleep time. After doing a quick google search, this also seems to be the way the rest of the world calculates and refers to sleep time. It bugs me that my Fitbit shows that I haven´t reached my sleep goal, when I actually have - counting in from the time I fell asleep to the time my alarm clock rang.

Really hope you can fix this as I am otherwise very happy with my product.

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Good luck. My Versa generally won't even acknowledge that I'm sleeping
more than a few hours, though my timing for sleep is odd. Like last night
I went to bed around 6AM, it tells me I slept from 6:30AM to about 9AM, but
I actually did not get up until my phone rang about 1PM. And to get that
little bit to show, I've had to factory reset my Versa for the second time
in a couple months (it stops logging sleep, locks out the O2 sensor, and
the factory reset turns that back on).
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Everyone understands that, Mr Fitbit. But everyone disagrees with Fitbit’s definition of awake. Fitbit should differentiate between awake and conscious.

Last night, i looked at the clock at 3am. That was awake. It was 2 minutes. App says i was awake for 53mins. If i was in a lighter form of sleep for 51 mins, that’s useful info, but it is not awake. 

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I had the same problem recently. I was "awake" for so long that it logged me as having two separate sleep times. I have no memory of any of it. I have been told that I sometimes talk and move around in my sleep, and it is clear that FitBit can't tell the difference between that and being awake.

 

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When my Versa actually logs any sleep, it usually only gets the first few
hours and ignores everything after that. And a good part of the time it
logs zero sleep. When that goes on enough days the only fix is a Factory
Reset, then it reverts to its usual poor behavior. I had an email dialog
going on with Tech Support, with them only telling me to do things I'd
already done while I asked them to escalate, at which point they stopped
responding yet again. Even when they do respond, the response 99% of the
time ignores what I actually asked.
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I agree with most that from both a personal perception view and my sense of actual rest, there is a difference between restless and awake, which my Flex 2 easily and I believe accurately distinguished.

I know that the more detailed sleep monitoring of the Inspire 2 that I now have vs. the Flex 2 I was using is supposed to be an improvement and technically it sensed restless as awake now. But it really messes with my sense of what is sleep and my previous 8+ hrs of sleep recorded by my Flex 2 with now about an hour less. I don't know if it possible to program the Inspire to distinguish these two sleep states but that would be helpful to many as seen by the number of these posts.

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Okay I know this is an old thread, but news flash, the Fitbit especially the new Sense is very near accurate for wake time. Just because people don't feel like they wake up they do, so if the Fitbit did not  fall off your arm, wrist or wherever you have it and the  Fitbit says you were awake 2 hours you WERE.
,
I just did a sleep study at  medical facility that specializes in sleep!  Sure as heck  for the study I slept more than normal for me at 8 hours asleep, they tracked me at 2.75 hours awake!

For my 2nd sleep study they let me wear my Galaxy 4 watch, my Whoop band and  my Fitbit and guess what they all showed different sleep amounts, but so much closer than you would think, a matter of 7 minutes between the 3 and that made some sense as one was on my wrist, one on my other wrist and one on my leg. BUT,  one thing remained the same on all three devices and on the sleep study equipment,  the wake time all correlated to the sleep study equipment by  3%!!!  I slept 8 hours 6 minutes and the sleep studly showed me awake over 2.5 hours, the Fitbit showed me awake 2.3 hours, less awake time than the sleep study!

The Galaxy watch 4, the Fitbit and the Whoop band all showed me awake to within 8 minutes of one another. I have worn all three devices for weeks since the sleep study and even though they vary in total sleep some days by a few minutes what remains constant is they ALL showed near the same awake time and it like 2 hours out of 7 hours sleep. This info correlates to the 2 sleep studies I had at the Dr.  So the Fitbit awake time is not wrong in general, it may be of by off a few minutes, but on the while  we are wrong. And as the Dr pointed out as long as the tracker we use are consistent the actual numbers do not need be exact just like steps or tracking calories , we need look ate trends.  Since the thee devices l use  are within 10% of 100 thousand dollar equipment they are good enough for us to track our health. Heck if the track say you are up 2 hours and it off 12 minutes it still good enough as long as you keep using that same tracker, fact is we are awake more than we hope to be for best health.

People in this thread keep saying tossing and turning is not awake time, well you can argue with the sleep study professional then. Even if I thought I was asleep according to them if I am not in  REM, deep sleep or light sleep it's awake time. What some here do not realize is we wake up for such a short period of time, it can be as much as 1 minute that our brains don't realize we wake up and that is where some say that should not count as being awake. Of course it is because our bodies are not awake and not being rejuvenated and the entire point of the sleep studies so we should count it as awake and do thins to make up wake up time less over time. to gain better health.  Devices determine how many times a night we wake up and then the DR or we  ourselves find ways through exercise  diet or meds to train  to wake up maybe 10 times instead of 5o times. Some apps use sleep scores now to make it simpler to track this effort. Even the best human sleepers wake up 10 times a night, this is simple fact.If we don't want this awake time counted as awake time  then we don't want to know how our body is actually performing. I am not arguing with three different top of the line trackers that correlate to 2 sleep studies done at a medical facility. I wake up over 40 times a night, my wife about 10, the Dr concur it is just how it is.

The Whoop Strap shows the main sleep number as hours asleep, then I click that and it show awake time I need add to that number. I prefer that because to me awake time is NOT sleep time. But the Fit bit and Galaxy watch does what most want here want, they  shows the exact opposite, they show total sleep time and then you click that and have to subtract the awake time. I  do not like that becasue awake time is not sleep time, but after reading everything here it seems like people don't want to believe they are awake so fit bit shows a number that includes wake time as sleep time in the app tile.  People look at that main number and are happy and never bother to click further to see that 8 hours is including 2 hour awake time that no matter what some people think we are actually awake and it is not REAL body rest time. It seems only Whoop Strap has this same philosophy which is Awake time is not sleep time so why show it in the main number.

IS there any way to change this so when I see sleep info the Fitbit app it show me the number minus awake time as the main number like the whoop does? It stinks I have to go in app further and subtract awake time to see how much I truly sleep. It is the Sleep time minus the awake time on these devices that correlates to the sleep studies so for me that is the accurate number!

 

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Okay I fixed it. Now my Fitbit and Whoop both show sleep without the awake time as the main number, but my Galaxy 4 watch still shows total, then I need subtract the awake time. The main number on my Fitbit today shows 7 Hour 25 min Sleep then as the main number, then below is awake time at 1 hour 19 min. My Galaxy watch shows shows 8 hours 44 minutes sleep as the main number,  then below it says "actual sleep time" 7 hours 24 minutes(so close to Fitbit) and "awake" 1 hour 18 minutes.

So right now only the Galaxy 4 shows the main number where I need subtract awake time. So my mistake at least now the Fitbit and Whoop show me actual sleep time as the main number , for me that best. Now to figure out how to get the Galaxy watch to do the same.

 

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So, it appears that "awake" time is considered accurate by the expert's definition. Fine. But then the public health mantra of getting 8 hours of sleep may need to be modified/clarified for us Fitbit users (at least the higher level ones) since the public perception is that those 8 hours includes this "restless, unaware wake time". So, my previous 8+ hours a night that routinely was measured by my "less accurate" Flex 2 is now shown as 7+ hours on my Inspire 2 and is probably adequate since my actual sleep is no different and I wake up rested.

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No argument there.

Possibly this is why one person needs 10 hours and one needs 8 hours sleep. The person with 10 hours sleep may actually only be getting 7.5 hours, the same sleep as an 8 hour good sleeper that gets 7.5 hours sleep.

Or maybe because we know 6-7 hour sleepers live the longest(is that true sleep or wake time, who knows) that an 8 hour recommendation gives us about that? I think in the recent past no one realized how much we actually woke each night either.

Right now my sleep is horrible and I do not get enough rest  and as I get older I am noticing it.

I agree some new recommendations that work with our tech are in order, but I say go with what works for you.

 

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Yes. And I still do not believe that I could be awake for 10 minutes or
more in the early hours and not be aware of it. A minute or two, yes,
easily, but ten? Nope. --
Carole
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I still have a lot of trouble believing I could be awake for ten minutes or


more during the night without being aware of it. A minute or two, maybe a
few, but not ten or more minutes.

There is also the weird fact that on the Charge 4, it shows awake minutes
as part of light sleep times, but counts both at the same time. So last
night, for example, it said I was in light sleep from 06:08 - 06:49. Within
that period I woke for a total of 5 mins in 30 second or 1 minute snatches.
But the total awake score adds in these awake moments, and the light
sleep score includes all of the period as well. The same frequently applies
to periods of REM sleep. So it seems to be saying I was both awake and
asleep at the same time. Shrodinger would love it...

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Yes there are some weird thing that go on sometimes for sure.

I do think my Whoop band is better for sleep,. The Whoop band checks my heart 100 times per second I think the fitbit is once a second if that, that has to effect the sleep tracking awake time.

 

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This is the problem that I have, large chunks of supposed to wake time. I don't doubt that I wake up many times, super briefly, as I am changing positions or whatever, which I do often, and of course I wouldn't really remember those moments. I can see them in my analysis. What I don't understand is how my Fitbit could say I was awake for 42 continuous minutes at one point and 20 for another and not remember it. I don't really think I could be conscious for that much time and not remember it or look to see what time it was.

 

Almost every day I have to correct Fitbit in the amount of time I was in bed. Then after I have adjusted the times, it gives me the sleep stages for the parts that were missing. This morning I didn't get up at like 3:00 a.m. or whatever it was thinking. When my alarm went off at 5:18, I was still in the middle of a dream. And now that I have corrected the sleep times, it shows I was in REM sleep when I woke up. I don't know why it was not automatically getting that. Or the tile on the dashboard will have the correct sleep times but when I click on it, different sleep times are displayed and I have to fix it.

 

I had to do a factory reset yesterday because all kinds of things went haywire. I'm hoping that this gets better but it's like I kind of have to make a goal of only getting 5 and 1/2 or 6 hours of sleep just to compensate for how my Fitbit is counting things. I'm not going to spend 10 hours in bed just to appease the device on my wrist.

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