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Charge 3 sleep time is wrong

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Last night we had time change at 02 am =>03 am. Sleep registration malfunction:

I checked fitbit at 08:57 am to see that I wome up at 09:20 am!

 

 

Moderator edit: subject for clarity

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Hello @Plexiglas Welcome to the community forums.

 

Thank you for the information and I'm sorry for the experience. If the time on your Fitbit device is wrong, it should correct after syncing but if this is not the case, I recommend following the steps from this link: How do I change the time on my Fitbit device?

 

In addition, please perform a restart to your Fitbit tracker to avoid this from happening. For instructions click here. Also, take into consideration that you can edit your Sleep Log by following the steps below: 

 

1. Tap the Today tab Fitbit logo in black, which looks like 13 circles in the shape of a diamond, where the circles are larger from left to right > sleep tile Icon of a purple moon with a Z next to it.
2. Tap the sleep log you want to edit.
3. Tap the three dots and find the option to edit (on Android phones, tap the pencil icon in the top right).
4. Adjust the time you went to sleep or the time you woke up, and save.

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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