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Charge 3 steps information inaccurate

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‎05-11-2020 17:36 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

‎05-11-2020 17:36 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

For the past two weeks, my weekly summary of steps has shown several days with NO steps recorded at all, even though I was obviously moving and definitely wearing my fully charged watch. This is the second week in a row that this has happened. Wondering what's going on??

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 11:13

‎09-04-2020 11:13

It's great to see you around, @SunsetRunner.

 

I would like to know if you keep having issues with your steps information? Is the rest of your information syncing properly?.

 

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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