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Charge 3 stopped syncing

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‎01-24-2020 20:00 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-24-2020 20:00 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

My fitbit Charge 3 just won't synch with my PC

I synch's with the phone .... but the last PC update is from yesterday !

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Anybody know how to get the PC dashboard up to date ?

 

 

Moderator edit: updated subject for clarity

 

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‎01-25-2020 08:11

‎01-25-2020 08:11

Hi there @MrFredBloggs, welcome to the Community Forums. Thanks for the details provided, I'll be glad to help you.

 

If your Charge 3 stopped syncing either with your phone or your PC, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


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