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Charge 3 won't vibrate

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‎01-23-2020 02:47 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-23-2020 02:47 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

I’ve tried restarting it several times, rebooting from the device, I’ve been over my notification settings and they’re all fine but my Charge 3 still won’t vibrate? I’ve yet to see if letting it run out of power and charging it up again works but I think it may be broken... any other ideas?

Thanks in advance ❤️

 

 

Moderator edit: subject for clarity

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‎01-24-2020 04:12

‎01-24-2020 04:12

Welcome to the Community, @CamHardy.

 

Thanks for troubleshooting this vibration issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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