Charge 3 stopped vibrating when a notification comes through

[THarper]

My charge 3 has stopped vibrating when a notification comes in, I have done everything restarted it, deleted and reinstalled, and now I got Bluetooth to forget it and it won't reconnect 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @THarper, welcome to the Community Forums. Thanks for trying to troubleshoot this situation with your Charge 3 before reaching out. 

Have you tested your Charge 3's vibration motor? Know that your Fitbit device vibrates to alert you at various times, including if you set an alarm, when you hit your step goal, or if you haven’t met your hourly activity goal. For troubleshooting steps, see Why didn't my Fitbit device alert me?

Also, please note that when you turn on the Do Not Disturb, Quiet hours, or Driving mode setting on your phone Fitbit Charge 3 receives notifications, but your device won’t alert you. Swipe down to see your notifications.

If paired to an Android phone, your Fitbit watch or tracker can alert you to notifications at any time:

1. From the Fitbit app dashboard, tap the account icon > your device image > Notifications. 
2. In the Vibration Settings section, turn on the Always Vibrate option.