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Charge 3 stopped vibrating

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‎01-29-2020 08:03 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

‎01-29-2020 08:03 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

My charge 3 stopped vibrating. Wont vibrate for alarms, notifications or anything !

 

 

Moderator edit: updated subject for clarity

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‎01-29-2020 08:15

‎01-29-2020 08:15

I can receive notifications and phone calls, my alarms go off, but none of them vibrate, I set an alarm, it did not wake my screen or vibrated, but the alarm went off.

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‎01-29-2020 17:16 - edited ‎09-24-2023 12:15

In response to Akp21

‎01-29-2020 17:16 - edited ‎09-24-2023 12:15

Hi there @Akp21, welcome to the Community Forums. Thanks for the details provided and for the steps you tried in order to fix the vibration motor of your Charge 3.

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

Maria | Community Moderator, Fitbit


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