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Charge 3 stopped vibrating

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‎07-25-2020 10:12 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-25-2020 10:12 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

Today my Charge 3 just stopped vibrating, nothing when phone alerts or calls, when I touch the side bit, when I put it on charge - nothing. Doesn't even give me a "celeration" when I hit my step count 😞 What do I do? It's less than 6 months old!! PS I've checked all the settings I know if and they are ok?

 

 

Moderator edit: subject for clarity

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‎07-26-2020 17:12

‎07-26-2020 17:12

Welcome to the Fitbit Community, @MellyEMF.

 

I appreciate your participation in the Forums and sharing that your Charge 3 stopped vibrating. Thank you for providing the additional details, I totally understand how you are feeling and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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