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Charge 3 stops

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I've been wearing the charge 3 for a couple of months.  From the start this thing just stops tracking.  It shows blank areas in the heart rate and sleep graph like I've taken it off a couple times throughout the day.  It is now gone from a few minutes, to hours that it isn't doing anything. The battery is more than 50%, the clock is always on. I've restarted it many times, and it's on my wrist correctly and cleaned.  Anyone have this problem as well?

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I would recommend customer support if restarting as shown in the sidebar labeled "Restarting Charge 3" doesn't work. 

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