02-04-2020
05:42
- last edited on
09-22-2020
15:05
by
MatthewFitbit
02-04-2020
05:42
- last edited on
09-22-2020
15:05
by
MatthewFitbit
I've been wearing the charge 3 for a couple of months. From the start this thing just stops tracking. It shows blank areas in the heart rate and sleep graph like I've taken it off a couple times throughout the day. It is now gone from a few minutes, to hours that it isn't doing anything. The battery is more than 50%, the clock is always on. I've restarted it many times, and it's on my wrist correctly and cleaned. Anyone have this problem as well?
02-04-2020 06:24
02-04-2020 06:24
I would recommend customer support if restarting as shown in the sidebar labeled "Restarting Charge 3" doesn't work.