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Charge 3 strap

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‎06-18-2020 07:26 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-18-2020 07:26 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

Please advise if my charge 3 strap is covered by the 2 year guarantee. Thank you.

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‎06-18-2020 10:43

‎06-18-2020 10:43

Hi @Noelledouglas  Click here to file a claim on your device's in-warranty Fitbit band. Let us know what happens.

 

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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