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Charge 3 syncing issue

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‎07-12-2021 22:40 - last edited on ‎07-13-2021 06:06 by Fitbit Moderator

‎07-12-2021 22:40 - last edited on ‎07-13-2021 06:06 by Fitbit Moderator

I have been trying for a month to sysc my Android to my charge 3. I have reinstalled the app many many times.  I have tried another phone and a computer, still no luck.  I have re booted the watch 50 to 100 times! Nothing works!.  The phone finds the watch in Bluetooth.

 

 

Moderator edit: updated subject for clarity

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‎07-13-2021 06:05

‎07-13-2021 06:05

@Waggy1 It's great to see you in our Fitbit Community. I totally understand how you feel about the syncing issue that your Charge 3 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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