Charge 3 tracking steps while driving

[Alan89]

Hey I got Fitbit charge 3 for Christmas to try and help with knowing my active levels. 

I drive a lorry and it records my driving as steps, I could drive 10 mins - 2 hours at a time and call with customer and keep repeating this over a 10 hour day. I can't really record each few minute trips or I will get no work done. 

Is Fitbit no good for me? 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @Alan89, welcome to the Community Forums. I am sorry to hear that you are going through this situation. 

Remember that the wrist trackers count steps depending on the movement of your arms, when you are driving or for example when your tracker is close to a fan, your tracker counts steps due to the vibrations. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?

About the steps tracked during your rides, there are 2 ways you can prevent this:

1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.  

2. You can log the driving manually by following the steps in this article.

I understand how important is to get accurate details, so I invite you to vote for this idea to show your support. Our team brings new features and improvements based on the Community posts, and the more votes the better chance of getting the attention of the developers. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Let me know if there's anything else I may do to help you.