Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 very light screen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My screen is so light l can barely see it.  I have to squeeze the sides to even turn it on.  Any suggestions?

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Welcome to the Fitbit Community, @Meibaby51.

 

Thanks for the details shared in your post. I recommend trying to change the brightness setting on your Charge 3: go to Settings > Brightness and change to Auto or On. Please also confirm that you don't have "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. Make sure the "Screen Wake" setting is turned on. For more information, see How do I navigate my Fitbit device's screen?

 

If the issue persists, try restarting your tracker: How do I restart my Fitbit device?

 

I'll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

Welcome to the Fitbit Community, @Meibaby51.

 

Thanks for the details shared in your post. I recommend trying to change the brightness setting on your Charge 3: go to Settings > Brightness and change to Auto or On. Please also confirm that you don't have "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. Make sure the "Screen Wake" setting is turned on. For more information, see How do I navigate my Fitbit device's screen?

 

If the issue persists, try restarting your tracker: How do I restart my Fitbit device?

 

I'll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes
Thank you so much. Troubleshooted on the device and found it was on sleep
mode! Best advice!
Best Answer

@Meibaby51 Awesome! Thanks for the update, I'm glad to hear you're back on track. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

I checked the setting and everything seems to be fine with that.  I have had my fit bit now for some years, so I am wondering does the light get dimmer as it gets older?  is there anything else I can do to get the light brighter again?

thank you 

Best Answer