01-21-2021 14:16 - last edited on 01-22-2021 10:36 by LiliyaFitbit
01-21-2021 14:16 - last edited on 01-22-2021 10:36 by LiliyaFitbit
My screen is so light l can barely see it. I have to squeeze the sides to even turn it on. Any suggestions?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
01-22-2021 10:47
01-22-2021 10:47
Welcome to the Fitbit Community, @Meibaby51.
Thanks for the details shared in your post. I recommend trying to change the brightness setting on your Charge 3: go to Settings > Brightness and change to Auto or On. Please also confirm that you don't have "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. Make sure the "Screen Wake" setting is turned on. For more information, see How do I navigate my Fitbit device's screen?
If the issue persists, try restarting your tracker: How do I restart my Fitbit device?
I'll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-22-2021 10:47
01-22-2021 10:47
Welcome to the Fitbit Community, @Meibaby51.
Thanks for the details shared in your post. I recommend trying to change the brightness setting on your Charge 3: go to Settings > Brightness and change to Auto or On. Please also confirm that you don't have "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. Make sure the "Screen Wake" setting is turned on. For more information, see How do I navigate my Fitbit device's screen?
If the issue persists, try restarting your tracker: How do I restart my Fitbit device?
I'll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-23-2021 22:19
01-23-2021 22:19
01-24-2021 12:05
01-24-2021 12:05
@Meibaby51 Awesome! Thanks for the update, I'm glad to hear you're back on track. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-30-2021 16:41
12-30-2021 16:41
I checked the setting and everything seems to be fine with that. I have had my fit bit now for some years, so I am wondering does the light get dimmer as it gets older? is there anything else I can do to get the light brighter again?
thank you