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Charge 3 vibration motor doesn't work

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‎08-29-2019 22:45 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

‎08-29-2019 22:45 - last edited on ‎11-17-2020 10:43 by Fitbit Moderator

I tried resetting numerous times, checked the settings, tried the alarm. 

I get notifications from apps but just no vibration at all. 

 

Please help, I need the vibration from my phone notifications for work!!

 

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Accepted Solutions

‎08-30-2019 02:20

‎08-30-2019 02:20

Hi @Boulaien  It does sound like the vibration motor. As the restarts havent helped I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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4 REPLIES 4

‎08-30-2019 02:20

‎08-30-2019 02:20

Hi @Boulaien  It does sound like the vibration motor. As the restarts havent helped I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-30-2019 05:37

In response to NellyG

‎08-30-2019 05:37

Thank you

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‎08-30-2019 12:15

In response to Boulaien

‎08-30-2019 12:15

Nice to see that you're digging into the Fitbit Forums @Boulaien. Let me give you a warm Welcome to our Community. Many thanks @NellyG, for bringing this to our attention. 

 

@Boulaien since those resets didn't solve the issue, I create a case with our Customer Support team in your behalf. You should soon receive an email from they at the email you used to register with the Community forums. 

 

Please don't hesitate to reach out if you have any other questions, comments, or concerns. Have a nice weekend!😺

 

 

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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‎02-03-2020 09:05

In response to GraceGFitbit

‎02-03-2020 09:05

I am too having an issue with vibration. I am getting notifications, alarms, etc on the screen but no vibration. I have done multiple resets according to what others have stated they have done in this forum without any resolution. Please help!

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