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Charge 3 white screen

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‎01-29-2021 05:39 - last edited on ‎01-29-2021 08:28 by Fitbit Moderator

‎01-29-2021 05:39 - last edited on ‎01-29-2021 08:28 by Fitbit Moderator

I just got my Charge 3 a year ago. Friday I noticed I had light screen with black lines. I rebooted, sync again, charged it fully but now I have all white screen and cannot see any data at all but it is registering data to my phone. Please help! How do I fix this?

 

 

Moderator Edit: Clarified subject

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‎01-29-2021 08:28 - edited ‎08-30-2023 08:02

‎01-29-2021 08:28 - edited ‎08-30-2023 08:02

Hi there @SunsetRunner, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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