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Charge 3 with no screen

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‎02-10-2022 10:50 - last edited on ‎02-11-2022 10:49 by Fitbit Moderator

‎02-10-2022 10:50 - last edited on ‎02-11-2022 10:49 by Fitbit Moderator

hi! 

my charge 3 have no more screen 

it is just black but it vibe 

 

i have tried the clock 

8 second 

15 second to off and restart

reset  the fitbit app 

but now i cant log anymore cause i dont see the log code 

 

need help 

thanks 

 

 

Moderator edit: format. 

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2 REPLIES 2

‎02-10-2022 11:13

‎02-10-2022 11:13

I have the exact same problem. Vibrates, tried clock face thingy, short reset, long reset. Can't reconnect it to my phone because I can't see the code.

 

How do we contact Fitbit regarding warranty? 

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‎02-11-2022 10:59

In response to TobiasL.

‎02-11-2022 10:59

Welcome to the Fitbit Community, @Eric1985 and @TobiasL.. Thank you for letting us know that you can't set up your Charge 3 again because you can't see the code. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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