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Charge 3 won't charge

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‎06-13-2020 15:05 - last edited on ‎11-09-2020 10:12 by Moderator Alum

‎06-13-2020 15:05 - last edited on ‎11-09-2020 10:12 by Moderator Alum

My Charge 3 won't charge anymore. I've tried cleaning out the pins, and rebooting it (not even sure if it rebooted or not). Anyone else have this problem? 

 

Now I think my Charge 3 will die slowly. It's not even been a year since I bought it. In general, it has been a pretty low quality product and I've had issues with syncing and tracking. One of the most annoying issues is the device would randomly stop tracking a workout in the middle of a workout (for instance, I'll be in the middle of a run, and the watch will just decide I'm done running and stop tracking). Just a LOT of issues. But I was hoping I could use this for at least a year. 

 

 

Moderator Edit: Clarified subject

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‎11-09-2020 10:12

‎11-09-2020 10:12

It's great to see you around, @BeniM.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this battery issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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