06-25-2020
05:37
- last edited on
09-16-2020
09:44
by
MatthewFitbit
06-25-2020
05:37
- last edited on
09-16-2020
09:44
by
MatthewFitbit
Wednesday Night my Charge 3 went dead I put it on the charger and it charged a little took it off and went dead again. Have tried a different Charger and the same now all I hear is a Buzzing Sound with it on the Charger. Any Help please
Moderator Edit: Clarified subject
06-27-2020 18:22
06-27-2020 18:22
Hello there @Loubowski, welcome to the Community Forums. Thanks for the details provided in your post and for taking the time to try another charger in order to charge your Charge 3, I'll be glad to help you.
As per the description of your post it seems that the battery on your watch may not be charging properly and therefore does not turn on. I recommend that you follow these steps (or please confirm that you've followed them as described below):
I'll be around, keep me posted on the outcome.
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06-28-2020 09:07
06-28-2020 09:07
I've tired all those steps and Nothing Fitbit is telling me the Battery is complete dead and won't charge
06-28-2020 09:37
06-28-2020 09:37
Hello there @Loubowski, I appreciate you've taken the time to follow the tips and recommendations I provided. Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you as soon as possible since our support options are limited and wait times are longer than usual.
I'll be around if you have any questions present.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-28-2020 11:38
06-28-2020 11:38
I appreciate your Help support has told me that I need to purchase a new one cause I'm out of warranty this Fitbit.wasnt even 2 years old.