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Charge 3 won’t charge

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‎07-25-2020 19:25 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-25-2020 19:25 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

I’ve cleaned the  contacts as directed.  I tried a different charger.    No go.😡 

 

 

Moderator edit: subject for clarity

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‎07-26-2020 16:55 - edited ‎07-26-2020 16:56

‎07-26-2020 16:55 - edited ‎07-26-2020 16:56

Welcome to the Fitbit Community, @3shepherds.

 

I am sorry to hear your Charge 3 tracker won't charge. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help. I recommend following our complete troubleshooting instructions including a restart in this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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