07-24-2020
08:13
- last edited on
11-16-2020
07:55
by
AlvaroFitbit
07-24-2020
08:13
- last edited on
11-16-2020
07:55
by
AlvaroFitbit
I can't seem to post to Fitbit support or anything.
if you our somebody can please place this on Fitbit community and support that would be Awesome!
just treated horribly 😞
My Fitbit was out of warranty by 2 weeks cause I was hospitalized with the Virus I could not get it exchanged. Known issue with fit, gray lines on screen. I'm curios how I was treated yesterday. If I don't hear something today, I'm going to Garmin, this was my 7th Fitbit!
Moderator edit: removed personal information and updated subject for clarity
08-05-2020
17:30
- last edited on
05-08-2024
09:27
by
MarreFitbit
08-05-2020
17:30
- last edited on
05-08-2024
09:27
by
MarreFitbit
Hi @Tscottsanders , a warm welcome to the Community! Thank you for your information and feedback. I'll be glad to help you with your Fitbit further.
I moved your post to the Community as requested. It took a bit as it was on the Blogs.
I apologize for the service you received, and updated your case. Our team is reviewing it .
If needed they'll be contacting you via Email.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-01-2020 12:19
11-01-2020 12:19
I am having this issue also. The screen has gray lines
11-16-2020
07:58
- last edited on
05-08-2024
09:27
by
MarreFitbit
11-16-2020
07:58
- last edited on
05-08-2024
09:27
by
MarreFitbit
@Sybers Thanks for joining us!
Let me help you with your Charge 3 showing gray lines. I noticed that you already have a ticket with Support so keep working with them to find a solution.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!