07-24-2020
08:13
- last edited on
11-16-2020
07:55
by
AlvaroFitbit
07-24-2020
08:13
- last edited on
11-16-2020
07:55
by
AlvaroFitbit
I can't seem to post to Fitbit support or anything.
if you our somebody can please place this on Fitbit community and support that would be Awesome!
just treated horribly 😞
My Fitbit was out of warranty by 2 weeks cause I was hospitalized with the Virus I could not get it exchanged. Known issue with fit, gray lines on screen. I'm curios how I was treated yesterday. If I don't hear something today, I'm going to Garmin, this was my 7th Fitbit!
Moderator edit: removed personal information and updated subject for clarity
08-05-2020
17:30
- last edited on
05-08-2024
09:27
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-05-2020
17:30
- last edited on
05-08-2024
09:27
by
MarreFitbit
Hi @Tscottsanders , a warm welcome to the Community! Thank you for your information and feedback. I'll be glad to help you with your Fitbit further.
I moved your post to the Community as requested. It took a bit as it was on the Blogs.
I apologize for the service you received, and updated your case. Our team is reviewing it .
If needed they'll be contacting you via Email.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer
11-16-2020
07:58
- last edited on
05-08-2024
09:27
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-16-2020
07:58
- last edited on
05-08-2024
09:27
by
MarreFitbit
@Sybers Thanks for joining us!
Let me help you with your Charge 3 showing gray lines. I noticed that you already have a ticket with Support so keep working with them to find a solution.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
Best Answer