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Charge 3 won't charge

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‎09-16-2021 15:41

‎09-16-2021 15:41

I let the charge 3 run out of battery completely.  Now when I try to charge it, nothing happens.  It seems strange that my cord would stop working at the same time.  I cleaned the contacts and still no reaction.

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‎09-16-2021 18:38

‎09-16-2021 18:38

Welcome to the Fitbit Community, @smursch.

 

Thank you for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

In addition to cleaning the contacts you can find some other useful troubleshooting steps in this article.

 

Whether you continue experiencing difficulties after following our recommendations, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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