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Charge 3 won’t connect

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‎11-16-2020 23:20 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

‎11-16-2020 23:20 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

Hi,


ive read all the advice on the forums but nothing is working.

 

I cannot pair my device to my phone since even though it says it’s found it it’s like over an hour and is still saying connecting.

 

ive took off all battery saving modes I have reset everything even the Bluetooth forget device but nothing is working

 

iphone 7 latest updates 

app full updates 

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‎11-16-2020 23:58 - edited ‎11-17-2020 00:55

‎11-16-2020 23:58 - edited ‎11-17-2020 00:55

Following because I'm having the same issues. My charge 3 was super slow and unreliable when syncing data, so I followed advice and disconnected from my phone (Android) but now I cannot reconnect it again.

My phone locates the watch, and proves the 4-digit code, but fails when trying to connect. Any advice? 

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