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Charge 3 won't delete emails

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‎08-04-2020 02:44 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-04-2020 02:44 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

Since the firmware update I have been unable to delete emails once I've read them on my Charge 3. I select delete and then it says that it failed and to make sure phone is close and Bluetooth is on. My phone was right beside me and Bluetooth was on because I got the notification that I had received the email in the first place. Can anyone help?

 

 

Moderator Edit: Clarified subject

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‎08-17-2020 11:25

‎08-17-2020 11:25

Welcome to the Forums, @SunsetRunner.

 

Thanks for troubleshooting this notifications issue. If you can't clear your messages, make sure to swipe to the top of your notifications and tap Clear All. If this doesn't work, perform a restart by following the steps in the article: How do I restart my Fitbit device?.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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