Charge 3 won't keep charge

[Suedaz]

All of a sudden the last few days my Fitbit won’t keep it to charge. I have done the updates, turned off the Bluetooth, restarted it and I have logged out of the app. Not sure what to do.

Moderator edit: merged reply

[JuanJoFitbit]

@Suedaz Welcome to our Fitbit Community. Regarding the charging issue that your Charge 3 has experienced, I appreciate the time spent trying to get it fixed before contacting our forums.

Please try the tips that are listed in this help page in order to improve the battery life of your Fitbit device. After this, charge your tracker for 2-3 hours and see if the issue gets fixed.

Hope this helps.

[Suedaz]

Thanks.. it didn’t work. I charged it overnight and it is already at 76 %. Plus now I see pixels missing in the screen. So upset. Tired of buying new watches like this!

[JuanJoFitbit]

@Suedaz Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.