help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't pair

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2020 09:49

‎12-26-2020 09:49

Having issues trying to get my charge 3 to pair with my phone, tried restarting both as well as checking Bluetooth but it is not working 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-27-2020 10:11

‎12-27-2020 10:11

Welcome to the Fitbit Community, @Pukkiesmum.

 

I appreciate trying to troubleshoot beforehand. I noticed that you've been in touch with Customer Support regarding this and the issue seems to be resolved. 

 

I'll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎12-27-2020 16:26

‎12-27-2020 16:26

How did you fix this, please?

Best Answer
0 Votes

‎12-28-2020 13:30

In response to fontro

‎12-28-2020 13:30

Welcome to the Fitbit Community, @fontro.

 

If you're experiencing difficulties with syncing your device, please find our troubleshooting instructions at Why won't my Fitbit device sync?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes