Charge 3 won't pair

[Alg166]

I have followed directions, reboot it, followed all the hints on the phone side and the fit bit side all with no luck

[Franniejo]

I’ve done everything as well and it keeps telling me that the syncing failed.

[Franniejo]

Or shale I say that it says, “failure to sync”

[RMW68]

Mine won’t pair either hence not getting call and text notifications. Tried everything but won’t fix. 

[Rich_Laue]

@Alg166 are you setting the tracker up to your Fitbit account when the error? 

@Franniejo the tracker does not have to be seen Bluetooth to be able to sync. 

@RMW68 what type of phone.

[RMW68]

Hi I’m in my Fitbit account and continually get this message


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[Rich_Laue]

Where do you get this message, on what page? 

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