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Charge 3 won't pair

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‎06-17-2021 01:16 - last edited on ‎06-18-2021 19:15 by

‎06-17-2021 01:16 - last edited on ‎06-18-2021 19:15 by

I'm having trouble pairing my charge 3. I unpaired it as wasn't syncing and now I can't seem to redo it. Phone saying nothing nearby to pair with? 

 

 

Moderator edit: subject for clarity 

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‎06-18-2021 17:52

‎06-18-2021 17:52

Hi @williemoo,

 

I would restart both the tracker and the phone.  It's clear that the two are "seeing" each other, yet neither one is "shaking hands".

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎06-18-2021 19:17

In response to DramaQueenDiva

‎06-18-2021 19:17

It’s good to see you in the community, @williemoo @DramaQueenDiva.

 

@DramaQueenDiva Thank you for your helpful tips!

 

@williemoo Thanks for the details shared in your post. I appreciate your efforts and recommend following our complete troubleshooting instructions in Why can't I set up my Fitbit device? 

 

Hope this helps! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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