Charge 3 won't receive calendar notifications

[johnson62]

My calendar wont sync with my change 3 even after I have given permission on my samsung phone I have tried to uninstall and reinstall the app but still no luck

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @johnson62, it's nice to see you around the Community Forums. I'm sorry to hear that your Charge 3 won't receive calendar notifications. Thanks for the details provided in your post and for already trying to solve the inconvenience prior to posting here. I'm here to help you.

Please make sure your calendar notification are turn On from your Notification settings whiting the app and review also you have selected the calendar app of your choose and this Calendar app is syncing your events. Other reason that could be happening, is your phone's Bluetooth is not maintaining a constant connection with your Charge 3 for this to received your notifications.

That being said, try to reset your app by logging out from your Fitbit app and going to your phone settings, then access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

If your Charge 3 is still not receiving calendar notifications, see: Why are notifications delayed or missing?