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Charge 3 won't swipe

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‎01-19-2020 09:22 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-19-2020 09:22 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

Just started this morning. Went for a walk, could check weather, swipe to the apps, swipe down for more steps. Nothing now. No apps appear, tried using a stylus, it's just nothing and empty. Connects to the phone just fine; but still no movement on anything.

 

 

Moderator edit: subject for clarity

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‎01-19-2020 10:30

‎01-19-2020 10:30

Try a Restart and do it several times if necessary.

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‎01-20-2020 10:57

‎01-20-2020 10:57

It's great to see you around, @Capybara and @SunsetRunner, thanks for the input.

 

I appreciate all the efforts in trying to fix this swiping issue. I was able to see here that our friend @SunsetRunner provided some instructions in order to fix this problem. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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