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Charge 3 won't swipe

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‎04-17-2020 08:13 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-17-2020 08:13 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

The scroll function has stopped working; tried the restart, but it still doesn't work.  After trying the restart, it has stopped tracking my exercise even though it is still set to "auto."

 

 

Moderator edit: subject for clarity

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‎05-01-2020 04:32

‎05-01-2020 04:32

Welcome to the Community, @Havie.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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