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Charge 3 won't swipe

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‎06-18-2020 23:21 - last edited on ‎11-11-2020 11:09 by Moderator Alum

‎06-18-2020 23:21 - last edited on ‎11-11-2020 11:09 by Moderator Alum

Hi, tonight the watch stopped at 3.13 am. I can charge it, also synchronization works but the screen is blocked I cannot change to other menus. Any idea what happened? Any idea to solve the problem? Or is that the pre-installed end of the life of my Charge 3?

rfa

 

 

Moderator Edit: Clarified subject

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‎11-11-2020 11:10

‎11-11-2020 11:10

It's great to see you here, @rfa.

 

If you are having swiping problems, I recommend restarting your tracker by following the steps in the help article: How do I restart my Fitbit device?.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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