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Charge 3 won't swipe

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‎07-11-2020 23:10 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

‎07-11-2020 23:10 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

Have just charged my fitbit and it will not swipe...I dont know it's about a year old and has been perfectly fine up until now...

Also dont know how to turn it off lol ro restart?

 

 

Moderator edit: subject for clarity

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‎07-12-2020 17:30

‎07-12-2020 17:30

Hi @Bayview99, it's nice to see you again in our Community Forums.

 

I am sorry to hear your Charge 3 screen is not swiping after charging. I understand how you are feeling as the tracker has been working fine until now and I am here to help. I recommend following the steps from this help article to restart the tracker: How do I restart my Fitbit device?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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