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Charge 3 won't sync - Bluetooth not detected

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‎11-05-2020 03:26 - last edited on ‎11-06-2020 17:53 by

‎11-05-2020 03:26 - last edited on ‎11-06-2020 17:53 by

Spoiler
i have charge 3:

i am unable to sync since the bluetooth is not detected on my iphone

how to fix that?

 

 

Moderator edit: subject for clarity 

 

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‎11-06-2020 17:42 - edited ‎11-06-2020 17:46

‎11-06-2020 17:42 - edited ‎11-06-2020 17:46

Welcome to the Fitbit Community, @jeff36.

 

I am sorry to hear your Charge 3 is not syncing with your iPhone. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.

 

You can confirm the troubleshooting instructions at Why won't my Fitbit device sync?

 

By the way, I've moved your post to Charge 3 board so we can keep our forums organized.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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