Charge 3 **ahem**

[SamSpade]

I purchased 3 charge 3's just under two year ago. My Charge 3 failed twice within the first year and was replaced. The second replacement which is about a year from the second replacement failed. I called support and they offered a 35% discount on discontinued products. I escalated my concern to the supervisor. I asked for a replacement or a better discount as it is not much below prices on line. their feedback was no. So with that being said, "do you feel lucky".  That is the question I would ask if you are thinking about purchasing a fitbit. And that is all I have to say about that.

btw the other 2 are not being used; 1 replaced by a nicer looking Apple device and the other one just used intermittently, whereas I use mine 24/7.

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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