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Charge 3 won't sync exercise

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‎05-22-2020 00:18 - last edited on ‎10-09-2020 11:08 by Moderator Alum

‎05-22-2020 00:18 - last edited on ‎10-09-2020 11:08 by Moderator Alum

I synced my fitbit after my morning exercise. It synced all stats (# steps, heart rate, etc) but  the exercise status wasnt. I tried to change my app face to make it sync completely to no availm Has anyone experineced this before? Any workaround? 

 

Ps: i posted a similar question earlier but i couldnt find it so this is a repost. 

Screenshot_20200522-125654_Fitbit.jpg

 

 

Moderator Edit: Clarified subject

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‎10-09-2020 11:09 - last edited yesterday by Fitbit Moderator

‎10-09-2020 11:09 - last edited yesterday by Fitbit Moderator

It's great to see you here, @Idapie.

Thanks for troubleshooting this exercise issue and for the attachment. I would like to know if  you keep having this problem? I recommend waiting a few minutes after syncing in order to see your information updated.

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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