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Charge 3 won't sync

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‎01-07-2020 12:11 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-07-2020 12:11 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

This is my second Fitbit. First one no problems. This one doesn't sync. I reset it, it was good for a while then stopped syncing. Rest again... then failed. I'm tired of resetting! Not going to buy another one! Very disappointed!

 

 

Moderator edit: subject for clarity

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‎01-08-2020 03:53

‎01-08-2020 03:53

Welcome to the Community, @Jshims.

 

I am sorry to hear about your disappointment and appreciate all the efforts in trying to fix this syncing issue. If your Charge 3 isn't syncing, I recommend taking a look at the article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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